If you are not satisfied with your order for any reason, we will accept the return. You may return UNOPENED and UNUSED items for a full refund within 7 days of purchase. You may not return e-juice, liquid products, opened atomizers, or DIY ingredients for safety/hygiene reasons and therefore it is NON REFUNDABLE.
If you are returning a product for a refund, we may charge a 15% restocking fee if the original product is not in brand new condition and the original packaging and accessories were not returned with the product. If the product you are returning is found to be defective you will not be charged a restocking fee.
Promotional Terms & Conditions: When a promotional item is included in the original transaction is not returned, the value of the promotional item will be deducted from the refund amount.
You will be responsible for the shipping charges to us. Shipping charges are NON REFUNDABLE.
If you decide to return a product and originally received free shipping, you will be responsible for the shipping cost associated with initial delivery.
ALL SHIPPING COSTS ARE NON REFUNDABLE.